diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 0763250171
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This method eliminates the need for passwords or emails, allowing for a simple and convenient login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after sending, you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If it's been changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device. Download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can log in and start playing the app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and bonuses collected cannot be withdrawn. This means users can only cash out their winnings, not any additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, all your Know Your Customer (KYC) details must be filled and submitted in the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can affect the overall processing time, extending it beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in your gaming account and cannot withdraw it. The funds earned by playing games with a bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the issue persists, don't worry - the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
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